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SDN is the leading institution for expertise in #ServiceDesign, and the largest platform for exchange, communication and support for the diverse community.
Leadership coach and organizational consultant at @practical_works. Prev: VP of Design@BuzzFeed. Also worked at Etsy, Amazon, and a bunch of failed startups :)
Head of User Research for Responsible AI at Meta. Formerly co-lead of the People + AI Research (PAIR) team at Google. Board Member, Forging Youth Resilience.
Design Systems Manager at Lyft
Historian and bestselling author of Sapiens, Homo Deus and 21 Lessons for the 21st Century.
Service Design Network
Shopify UX
David Ross
UX Collective
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